Privacy | Tryal

Website Privacy and Cookie Policy

By accessing our websites and utilizing our services, you entrust us with your personal data. This statement outlines the types of data we collect and the purposes for which it is used. We encourage you to review it thoroughly.

General Information

We prioritize the careful handling of personal data as a matter of utmost importance. Accordingly, we exercise care in the processing and protection of personal data. In doing so, we comply with the requirements of all applicable laws and regulations.

To do this we:

Clearly specify our purposes before we process personal data, by using this privacy statement.
Limit our collection of personal data to only the personal data needed for legitimate purposes.
Ask for explicit permission to process your personal data in cases where your permission is required.
Take appropriate security measures to protect your personal data and demand the same from parties who process personal data on our behalf.
Respect your rights to have control over the personal data held by us.

Please note that this privacy statement applies solely to your personal data when you visit our websites or use our services. Any personal data you collect and process (e.g., patient data) in connection with your study within our services is governed by the terms of our agreement with you.

On our websites, we collect personal data either provided directly by you or gathered to improve and enhance our services. You provide data when, for example, you submit a question through our contact form. Additionally, we collect personal data on our websites through various cookies, including marketing cookies. However, we strictly refrain from using marketing cookies when you access our application services.

Accessing Our Websites

When visiting our websites and using our services, we may process your IP address,settings, browser version, the type of device you are using and your browsing and click behavior. Some of this information is necessary to visit our website. For example, our web server automatically collects IP-addresses in order to send you the requested web pages.. Other information is used to improve our website and the user experience.

Security

The security of your personal data is critical to us. We have implemented technical and organizational measures to protect your personal data against loss or any form of unlawful processing. We implement various measures to safeguard your data, including protecting our servers with firewalls, securing our communication with SSL/TLS protocols, and encrypting sensitive information. To ensure security and availability, we utilize software to monitor network traffic (including IP addresses) to detect unauthorized attempts to upload or modify information or otherwise cause harm.

Your Rights Regarding Personal Data

Information: you have the right to be fully informed on which of your personal data we have and what we are using it for.
Inspect: You have the right to review the personal data we store about you.
Correct: You have the right to update or correct any inaccurate personal data we have on record.
Deletion: You may request the deletion of outdated or unnecessary personal data.
Revoke Consent: You have the right to withdraw any consent you previously provided for the processing of your personal data.
Object: You may object to certain uses of your personal data.
Usage Limitation: You have the right to restrict the scope of personal data processed by us.
Transfer Information: You may request to transfer your personal data to another party, provided it is technically feasible.

Third Party Websites

This policy does not apply to third-party websites linked to our website or services via hyperlinks. We cannot guarantee that these third parties will handle your personal data securely or responsibly. We encourage you to review the privacy statements of these websites before using their services. The use of such websites or services may be governed by their respective terms and conditions, and the processing of personal data is subject to their privacy policies.

Policy Changes

We have the right to amend this privacy and cookie statement at any time and recommend that you consult this statement on a regular basis in order to remain informed of any changes.

Questions of Complaints

We are happy to help you with any questions or complaints about our processing of your personal data, please contact us at privacy@tryalclinical.com

You are also always entitled to file a complaint with relevant governmental authority.

Contact

If you have any questions for our Data Protection Officer regarding this statement, the use of our websites or the use of our services, please contact us at privacy@tryalclinical.com

TRYAL Inc.

15 Corporate Place South, Suite 420/422

Piscataway, NJ 08854

Tryal Website and Products

When you visit our website (https://www.tryalclinical.com) or login to one of our products, we collect personal data to improve our services and user experience by using cookies. This is necessary for the performance of the service agreement. We also process the personal data you are willing to share with us, so we are able to provide our services, including customer service. This information consists of your contact information, password, address, billing information, and other information you share with us. We use this personal data for the following purposes:

Providing our services – certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a password for the account that we will set up for you. We store this information until you close your account. Our legal grounds for processing would be for the purpose of executing or entering into a contract or a legal obligation in order to comply with local laws and regulations.
Maintaining and improving our services – we collect feedback on our website to understand your needs, improve our customer support and inform our product development. Also, we use your personal information to ensure that our services are working as intended. Our support team may occasionally contact you, via your contact details, to help improve our services. We process and store the personal data no longer than necessary. The legal grounds for processing in this case would be the proper execution of the contract and legitimate interest when providing the services.
Communicating with you – if you choose to correspond with us through email or via our inquiry buttons on our website, we may process and retain the personal data you provide to us. We store this data until we are sure that you are satisfied with our response. The legal grounds for processing could be consent, proper execution of the contract and legitimate interest to improve our services.
Sales – we use Apollo.io’s services to generate (additional) personal data of our potential customers for sales purposes. We collect personal data from Apollo.io’s database and store this information until we close the account in our CRM system. Our legal ground for processing would be legitimate interest or for the purpose of executing or entering into an agreement. For more information we refer to Apollo.io’s privacy policy.
Providing personalized services – we use the personal data we collect to customize our services for you, including providing recommendations and personalized We process and store this personal data no longer than necessary. The legal grounds for processing could be consent, proper execution of the contract and legitimate interest to improve our personalized services.

Tryal Customer Support

When you contact TRYAL customer support, we collect personal data to improve our services and user experience by using cookies. You give us permissions to do this by agreeing to our cookie statement. We also process the personal data you are willing to share with us. This information consists of your search queries and other information you share with us. We use this personal data for the following purposes:

Our support services are considered an integral part of our offerings. Information collected through TRYAL support is retained only as long as necessary to fulfill our business purposes, which include, but are not limited to, enhancing our support processes and improving our services. The legal grounds for processing this information are based on the execution or initiation of a contract or our legitimate interest in refining and optimizing our services.

Cookies

A cookie is a small text file that often contains an anonymous unique identifier. When you access our websites, our servers request permission to store a cookie on your device (e.g., hard drive) in a location designated for cookie storage. The storage of cookies depends on your preferences and browser settings. You can disable cookies through your browser settings; however, doing so may impact the functionality of certain parts of our websites.

We may use both session cookies and persistent cookies to better understand how you interact with our websites, to monitor aggregate usage by our users and web traffic routing on our websites, and to improve our services. A session cookie facilitates certain features of our websites and is deleted from your device when you disconnect from or leave our website. A persistent cookie remains stored on your device after you have closed your browser and may be used by us on subsequent visits to our website. Persistent cookies help our websites to recall specific information on subsequent visits. The persistent cookies may, for example, remember country and language preferences. You are able to delete persistent cookies on your device. Please read the ‘help’ section in your web browser for more details on how to delete cookies.

We have categorised the cookies we use into four different categories: necessary, preference, statistic and marketing cookies. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. We will never use marketing cookies when you are using our application services.

We use WIX cookie management to organise our cookies overview and also use it for you to grant us permission to place cookies. Because WIX cookie management helpsautomatically organizes our cookies we use from third parties, it sometimes occurs that cookies cannot be identified and are therefore automatically placed in the unidentified category.

You can always change or withdraw which cookies you want to accept in our Cookie Preference Center.